Account deletion
Delete your PeopleSense account
Two ways to ask
- In the app: Profile → Delete my account → confirm your password. You are signed out on every device at once.
- On this page: enter the email you sign in with. We confirm by email before deleting, so nobody can delete your account by typing your address here.
What happens
- Deleted within 30 days: your login (email and password), your sign-in sessions on every device, and the link between your email and your product account. Your product account is disabled and its own data (login, tokens, audit rows) is removed.
- Kept by your organisation: records it holds about its premises — attendance, visit records, people counts and their summaries. These belong to the organisation (the data controller for its premises), not to the account. Ask your organisation's administrator about them.
- If you are an administrator, your organisation's other users and settings are not affected.
Questions: [email protected]. See also the privacy policy.
